(1. I was not given a speech discrimination test)
This is a real no no as far as testing goes…if you skip this test, then you are most likely skipping and cutting corners elsewhere.
(2. The remote that came with the Micropowers was for volume control only)
You probably were provided only with the Keypilot. Suggest using the Smart Link as the remote or the Watchpilot or full size remote.
(3. I placed magnets on the cordless phones which helped them go into the phone mode, but they came right out within seconds. Using the corded phone didn’t require a magnet, but again, the hearing aids came out of phone mode within seconds of going in.)
On this instrument, you have to put the magnet exatly on the phone to position over the hearing aid, which is on top of the ear. But if a proper remote is used, you don’t have to even worry about that.
(4. The Smart Link option was briefly mentioned for future use)
Definitely recommend Smart Link in your case. Solves hearing in noise problems, awesome remote, etc.
(I found the sound quality to be tinny and was very bothered by the constant kicking in of a “sound quieting” feature that even activated when I raised my voice. It took about 15 seconds for that feature to deactivate and during that time it was extremely tough to hear. Another problem was the dome type device in my ears caused me to feel very blocked. If I could have ironed out the other difficulties, I would have ordered a custom shell.)
On the instrument, it automatically switches programs on it’s own, but if it the switching is that noticeable, it was set way too sensitive and it can be programmed to be more seamless. In addition, they probably programmed it with way too much compression and over compensating for your voice.
The custom shell tips are 100X better than those silicone tips.
I would suggest working with a hearing aid dispenser or audiologist who is very familiar with Phonak products and who attends their training sessions regularly. Also, it would be even better if you can have a Phonak rep be there when you are fit, as 2 heads are better than one.
In addition, I think you need to clearly list your priorities and requirements up front and work with someone who isn’t just trying to sell you a hearing aid, but someone who really wants to help you and make a decent living at the same time.
What area are you in?