I went back last week to see AUDI to see if we couldn’t get the aids adjusted better. I am still so frustrated and at a loss as what to ask for anymore.
AUDI did make a couple more adjustments like putting a smaller, double dome on right one which helps a lot with the pain it was causing from being so big with the bigger receiver. This caused a lot of feedback so I asked her to run the feedback manager which she did but she also said I may just have to put up with the feedback because she said the only thing the feedback manager does is lower the gain so that I would be right back to not being able to hear out of that ear again.
I also told her I am hearing way worse in noisy environments than before she make any adjustments and asked her if she couldn’t make some adjustments for noisy environments like restaurants and she said not really. That the aids can’t distinguish between whether the noises are from someone speaking behind me or actual noise So they either lower sounds for everything or nothing.
At this point I’m just confused. One of the selling points for these aids was the ability to hear better in noisy situations.
Also since she made first adjustments now I feel both aids in my ears all the time whereas before I never felt the left one and now also feel just a little occlusion on the left side but the right side is awful.
I did tell her that maybe I am expecting too much but that I did paid a lot of money for these aids and I want to be able to hear people talk to me and be able to understand what they are saying and be able to listen to music. She was very nice when she told me that how everyone hears music is their own perception of it but hell, I just want to hear and understand the words. That’s all I want is to understand the words of music or people or tv.
I explained that neither aid sounds clear now and the right one sounds like a busted speaker.
She says they are set up according to my REM so they should be where they need to be but I can’t hear people talk now. They aren’t loud enough and there is no clarity at all.
I went ahead and made another appointment for this week so I am wandering if anyone can answer these questions for me so I’ll know what to say to her.
Could it be that the bass or something is set too high which makes the right one sound like a busted speaker? My husband thinks it could be a bass issue.
Are there any adjustments that will help with clarity?
If they are set up by the REM test, does that mean I shouldn’t need adjustments? I can’t hear out of them as well as I could before she ran the REM. Not near as well.
Am I expecting too much to be able to understand the words of music and people?
Any help is greatly appreciated.
I do try so hard to work with my Audi’s but I hate leaving their office every time knowing they aren’t right and in the verge of tears.