Thanks so much! We are managing to keep our Costco expeditions down to 1 per month or so. I’ve found them not to be exactly forthcoming about things they don’t carry at just this millisecond, but otherwise I’m very impressed by their customer service (for example, when my grandson knocked a new pair of spectacles to the floor from a table and then unintentionally stepped on them (this 120 miles from home in Big Sky country, the nearest Costco was magically just across the street from my hotel. I went in to their optical department (this was the day after Christmas last year with only one associate in the department). My hope was that she could at least straighten them enough so that I could wear them while awaiting new ones. She warned me that attempting that could BREAK them, but managed to produce a result satisfactory to me. However, it was NOT good enough for her, so she found a display case pair of the same frames in my size and just GAVE them to me! THAT, more than the incredible bargains of Costco pricing for the KS 9.0s is why i’m hoping for a KS 10 that also comes under a disguised name from the Phonak production line (that and the fact that for many years, my only idea of what “Phonak” did was sponsor my hometown cycling hero Levi Leipheimer).
1 Like