Hello:
On 2021 I purchased a pair of GN Resound ONE 9 hearing aids. I was having trouble with my audio in getting them to how I liked and the fitting process was something like:
- Booking an appointment with my audi for the next week
- Sit with her for an hour, waiting a day or so to properly assess
- Discover that I’m not liking the changes or that something could be done differently
- Book another appointment for the next week.
So, each iteration was extremely costly for me in terms of time. This wasn’t working. So I decided to purchase a Noahlink wireless and completely bypass by audi. That way, 10 adjustments would cost me a week, instead of two months.
And I had a very annoying and persistent problem… A crackling/pop/clicking noise in speech in noise situations.
So, I will use this thread to narrate my experience doing DIY fitting.
The first chapter of this journey was trying to get rid of that crackling noise.
Chapter 1: CRACKLING NOISE
This is related to this topic: https://forum.hearingtracker.com/t/they-offered-me-a-phonak-p90-or-a-gn-resound-one-is-this-a-good-deal
Basically, there I say that I purchased a set of Resound ONE 9 hearing aids (standard receivers). I liked the way they sounded, so I got them. There was however a minor caveat: A clicking noise on situations involving speech in noise. This noise happens especially on speech inflections. Nothing terrible, I thought while trialing the aids, and I was under the assumption that I could work together with my audi to fix it.
Four months alter and we can’t get rid of this noise. I hate it. I’m out of the trial period and my only options are to accept my fate or to fight for my hearing.
So, why am I starting a new thread on the DIY section? Because I purchased a Noahlink Wireless (arriving soon to my door, I hope), and I plan to DIY the heck out of this.
So, the starting point is the following: The crackling noise is COMPLETELY GONE if I set the microphone directionality to omnidirectional, but as soon as I apply any degree of directionality, it comes back.
So… Any idea why it is behaving this way? This is puzzling me A LOT!
Update: After fiddling with DIY, creating and deleting programs, and updating the firmware, the crackling noise is gone. I still have to test it on a few different hearing environments, but I think it’s gone. As to why it happened in the first place… I don’t know. I think deleting programs and/or updating the firmware somehow refreshed the hearing aid, like turning a computer on and off again.