Here’s a current 2023 survey result with documentation:
Best and Worst Hearing Aid Brands and Retailers
CR’s survey tells you which prescription hearing aid brands to consider and where to buy them
By Catherine Roberts
Updated by Daphne Yao
Updated April 6, 2023
" As it has in our previous surveys, Costco’s in-house brand of hearing aids, Kirkland, landed at the top of the ratings, with an overall satisfaction score of 78 (out of 100), followed closely by the Phillips, Oticon, and Phonak brands, all at 75.
Costco Receives Top Marks for Hearing Aid Value
Costco discontinued sales of Kirkland brand hearing aids after the survey was fielded, and these aren’t available to purchase any longer. That’s unfortunate for consumers, because Costco’s Kirkland brand was the only brand to receive top marks from members for value, which we defined as satisfaction with a hearing aid’s performance vs. its cost.…
Still, our survey revealed a few good alternatives: Phillips and Rexton also received high marks for value, but all other brands got average to low scores.
Value is an important factor to consider, because it is the strongest predictor of members’ overall satisfaction with their hearing aids. That also might drive some consumers to try out over-the-counter hearing aids instead, now that they are available. …
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Costco Also Earns Top Marks as a Hearing Aid Retailer…
Costco also stands out as a retailer, according to the 9,407 CR members who rated individual retailers. (Though the company no longer sells its in-house Kirkland brand, it still sells hearing aids from other brands.) Costco, which topped the list in overall satisfaction, is the only retailer to receive top marks for price transparency and for the selection of price plan options.
In fact, Costco is by far the most popular individual hearing aid retailer in our survey.
https://www.consumerreports.org/health/hearing-aids/best-and-worst-hearing-aid-brands-and-retailers-a1115767262/