Well, more bad news. After calling corporate headquarters, it turns out that this is what they call consumer affairs. They told me that there is one other office 20 miles from me that is only open on Tuesdays. And somehow, I do not feel they will be any better, and my hearing “specialist” will just get annoyed with me, more than he already is, and I will not get any satisfaction. Somehow, I cannot believe that I cannot go to an audiologist with this product that I own, and no one else can work on them. Sadly, I might have to buy another set, and then try to sue these people. And I know that these are actually good hearing aides that could be adjusted much better than they are. This guy actually told me when he was frustrated that none of his clients use the streamer for anything. This is what enables me to talk on the phone, listen to TV without driving everyone else crazy, etc. I mean, come on! I really feel stupid here, and am afraid to make any big financial decisions because of this. I called the Attorney general’s office as well, and doing anything would mean calling him out. I have had a stroke, and thinking about this makes my blood pressure go up. In short, no one should go to Miracle Ear. This should be criminal.