I have Phonak RITE / RIC / CRT (Audeo YES) hearing aids and I use the cShell which uses the wax guard. Well, when you put on or take off the wax guard (replace it with a new one), you will see a metal backing that the wax guard goes on to.
It’s become unglued so that the wax guard sticks to it and unfortunately since the metal piece is unglued, it’s hard to get the wax guard off of the metal piece.
Does this mean I need to send it to my audiologist to be reglued?
Please share your experience.