I think hearnow is correct in that kelly’s hearing aid is set to t-coil only in the telecoil setting – but I would argue that in that case, setting it to allow some microphone input also (even if at reduced gain) would not necessarily be ideal. It sounds like what kelly wants (and what I want in similar cases) is for his/her own voice to also be transmitted to her aid via t-coil, thus eliminating as much background noise as possible. That way, you hear both sides of the conversation with minimal background noise. I can readily attest that having some microphone input enabled, even at reduced gain, usually contributes enough background noise to make conversation problematic. Even in quiet situations, the difference in volume between your own voice and the other party’s voice can be annoying with a reduced gain microphone input enabled. So while adding a reduced gain microphone input works for some, it definitely doesn’t work for everyone.
I use Phonak Perseo aids and a Smartlink with a variety of bluetooth cell phones, and though the Smartlink transmits to the hearing aid via FM, the problem is the same as kelly’s… my voice isn’t transmitted.
I have found when using silhouettes, HATIS, or other non-bluetooth loopsets that plug directly into cell phones that depending on the cell phone model, you may or may not be able to hear your own voice when using a t-coil only setting. I read an explanation of why this is on a forum a few years back, but haven’t been able to find the post since… but I think it’s similar to why only the other party’s voice is transmitted on bluetooth headsets. Yeah, vague and unhelpful, I know… it appears that cell phone manufacturers assume that bluetooth and plug-in headset users can hear their own voices, so it’s not necessary to transmit the user’s voice through the headset / bluetooth.