I had lost one HA that I received from the VA. I had a heck of a time trying to find and buy one single HA, and get it programmed. New, re-firb, it just was not easy in any way. Everyone wanted to sell me a pair of new one, and all I wanted was a matching Pure.
The VA would not sell me one and told me that they were not allowed to charge vets for HAs.
I’m ok now, I timed out and the VA set me up with a new pair of Oticon Opns and I’m 3 months into them.
Just wondered why it is so hard to buy a replacement.
Or, was it just me and a bad approach?