When I first got my Oticon Engage hearing aids I was able to control them via Bluetooth using both the Oticon Companion app or the Accessibility/Hearing Aids controls on my IPhone. Recently both have stopped working. I may have messed it up by clicking on something I shouldn’t have BUT have tried everything suggested - including uninstalling and reinstalling the app - but nothing seems to work. Has anyone had a similar experience or any advice or suggestions? Thanks.
Have you forgotten the aids in the iPhone settings? If not forget the aids reboot the iPhone then pair your aids.
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I’ve been in this situation too. I couldn’t connect the hearing aid until I rebooted the iPhone. I also had problems with the bluetooth connection due to the iPad. I had to forget the device on the iPad, because there were cases when the device was connected to the wrong device that I needed.
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Thanks! I knew it would be something simple!
