I’m on my 4th VA trial hearing aids–Starkey Livio Edge AI 2400 ITE-RT (rechargeable telecoil), and I’m keeping them. I started my 1st trial with Starkey Livio AI RIC-RT on 03 Sep 2019. I liked them but they weren’t adjusted properly and the VA performed a REM with them–“equipment not available.” I complained about the loud high frequency sounds but the VA never checked the settings and suggested I try something else. So, I tired Phonak Audeo M90 RIC-RT and then Signia Pure Charge-N-Go RIC-RT, and all came with TV streamers.
Some hearing aids and streamers worked better than others, and some of their iPhone apps were better than others. That would be the Starkey Thrive app by a large margin, at least at the time I was trialing their hearing aids. Even with my bad experience with the initial Starkey’s, their TV streamer and iPhone app stood out from the others.
Plus, right after receiving the Signia trial RICs, we started wearing masks and Starkey had released their rechargeable Livio Edge AI ITE hearing aids. Between flipping off RICs when removing a mask (yes, I tried and use a behind-the-head strap for the mask) and wondering why I should wear two-part hearing aids over the ear and in the ear, I requested a Starkey Livio Edge AI 2400 ITE-RT trial.
I’ve been wearing and liking the Starkey ITE hearing aids since I started the trial. I did have one hearing aid go out but I was able to test and confirm the outage using the Starkey Thrive app. It was repaired/returned within a week. My trial was initially extended to 03 Aug 21 due to COVID-19, but my AuD called last week to tell me the trial was ending at the end of Jan 21 because they do have, as necessary, in-person appointments.
Although I said I’m keeping the Starkey ITE’s, I initially ordered them with a beige faceplate and clear shell. I passed on the push button but was sorry I did that. I asked my AuD if I could change the faceplate/shell color to black and add the button, and he told me that I could because I was still on the trial. So, I’m waiting for my ITE’s to return looking like new!
I don’t think there’s any perfect hearing aid out there and wearing them is going to be inconvenient no matter what you get. For me, this my hearing aid of choice and the least inconvenient one to wear…