With my Samsung S8, as long as my KS9 hearing aids were paired, the ringtone on my phone played only in my hearing aids, not the phone speaker. This was great since I could hear an incoming call without bothering anyone else.
I recently upgraded to a Samsung A52 which is terrific, except that now the ringtone plays on the phone speaker as well as in my hearing aids.
Any idea how to fix this? I’ve tried every phone setting I can think of. I’d think the problem is with the phone and not with the hearing aid, but I don’t know for sure. Thanks.