I’ve recently upgraded from KS6.0 to KS8.0 and chose to go with the telecoil option. This was so I could take advantage of loops at train stations, performance venues and the like. The telecoil program is set to mT mode.
Over the last few days I’ve been attempting to test the telecoil functionality at various train stations near me, all of which are listed by the train operators as having hearing loops available. I’m switching to the telecoil program when on the platform, but announcements don’t appear to be received by the hearing aids.
I do hear a slight hum whenever the program is selected, and also hear the ambient sound of the announcements.
Am I doing something wrong? Could both devices be faulty or not set up correctly for audio loops? I’m expecting to receive direct audio of the station announcements directly to the hearing aids, much like streaming music or a phone call via Bluetooth - is my expectation wrong here?