Hi at all,
I’d like to share my personal experience with the Ebay seller Koybe.com. I’ve posted my story all over the Internet because a lot of users buy through Ebay and probably it won’t be difficult to meet these thieves.
I don’t know if this area is correct to post my thread. I hope so.
Do you know Koybe-Inc? They sell Ram on Ebay. They’re Power Sellers, but it’s only appearance!
When you buy a product from them, rarely they will ship you that package and specially if you are resident abroad (they sell from Simi Valley, U.S.) they won’t ship you nothing!!
I share my story, but there are lots of people who are waiting for their packages from Koybe!!
I’ve bought a Ram on November 2010 and I’m still waiting to receive it!
Continuously they keep mailing me writing “We will ship at the earliest”. I just know I’ve lost my 41$. But I must share my experience, because I think there are a lot of people in my situation.
What do you do when your package doesn’t arrive? Normally you send mail to the seller. Ok, this is what I did. In front off this situation they ALWAYS reply trick people into waiting over the limit for opening a dispute. They send you a lot of e-mail writing “The package will arrive in * days, please co-operate with us”. Moreover, if you want to ask for a tracking number, they’ll send you an inexistent one. If you try to let them out, they’ll respond with excuses to buy time and get close to the famous three months from the sell, after which you can no longer pursue them through Paypal. They are a thieves. I think that they are the worst Ebay seller and they disparage the e-commerce site!
This is another standard message of Koybe:
We do offer the upgrade as option - if you wish, and there is no additional profit. You only pay for cost difference. All we ask in return is please create win win for us by giving us positive feedback for customer service with 5 STAR DSR ratings.(Anything less and we get penalized by eBay in different ways).
And if the package arrive? Read the text of this RED feedback:
the ram destroyed my 800$ laptop and gonna cost 700+ to fix … GO NAMEBRAND!!!
My best mistake was forgetting to open any Paypal dispute. I forgot it because I hadn’t a lot of experience with e-commerce world. But they tricked me into waiting over the limit for opening a dispute! They wrote me «we have already opened a claim to Ebay and Paypal», «in one month we’ll refund everything, please don’t do nothing». Everything was false.
I saved every e-mail exchange from them and if you want I can post all this stuff. But now I only start to post a pair of e-mail. I publish the last updates: after 10 months they are still finding excuses and stalling. Moreover, they are blackmailing me. Obviously they hate bad publicity but instead to refund me they are blackmailing me!
Koybe-Inc, 01 August, 13:42
Even we are ok to give you the refund
My msg, 01 August, 13:45
I’m tired for your same mails.
You know my Paypal account and you know how much I paid: 41$.
Koybe-Inc, 01 August, 13:56
We need to take the permission from our concern department to refund you.
My msg, 01 August, 14:07
I’m tired of your excuse.
You don’t have any commercial department, Koybe is only composed by 3 people: you, Brad and Jessica.
You decide how much time I still waiting.
Koybe-Inc, 01 August, 14:34
We can understand your concern.
We request you to give us this month time; surely we will serve you better.
We want your co-operation. If you will wait then we can do something better for you.
My msg, 03 August, 13.29
What does it mean “something better for me”?
I’m waiting since November and I don’t want to exchange anything for the truth and the honesty.
Koybe-Inc, 03 August 14.00
Something is better for you. It means you will get something better than before.
My msg, 03 August, 14.12
No. Nothing better unless I receive my money now.
Koybe-Inc, 08 August, 14.20
We never tell you that, you will not get the refund.
We request you to give us this month time.
My msg, 08 August, 14.36:
You can do it now. Open your Paypal and do it.
I’m unavailable to wait 1 month.
Koybe-Inc, 08 August, 14.56:
This is to inform you that, refund is not in my hand; otherwise I would have refunded you long back.
As per Brad words we cant give you the refund. But I can do it for you.
I am ok to give you the refund… could you given us 1 month time?
My msg, 08 August, 15.36:
If you didn’t refund immediately is because you always said crap with me.
Anyhow I keep posting everything because truth is very important.
Koybe-Inc, 08 August, 15.47:
If you will keep posting all this stuff then I cant give you the refund.
We just need your support. if you will support us then we will serer you better.
Please don’t buy from Koybe!!!