I haven’t logged onto the Phonak website for probably at least a year - it didn’t help me that I could tell so I just quite logging on - also it was sometimes confusing to use and specifically didn’t help me with my Roger Select - it was less than helpful.
Any I just logged on after a considerable absence.
In another one or two comments I made here on the forums, but I don’t remember which ones, I made a statement that I had specified when I bought my Audeo Marvels - I had specified that I didn’t want the lowest level but the next upward/better. But then I noticed my audiologist who last programmed my current hearing aids has listed them as being Audeo 30. Its been awhile since I bought them but seeing that they are listed as Audeo 30 I was surprised on the Phonak website where I entered serial numbers etc. years ago, that the site says I have two M50 AUDEO MARVELs.
This is conflicting information not sure why - but it conflicts with my memory as specifying I wanted to purchase one level above the bottom level available which would have been M50. And that’s what the Phonak site says.
So I can’t remember where other than my current audiologist I got the idea I have M30 - that’s what my audiologist told me just yesterday. So I’m wondering how this happened. Which is right and why would they record on Phonak one thing and conflicting information from other sources.
How did my audiologist record M30? Do they have some way of pulling up that information during programing. How can I find out if that’s how they read out today - as 50 or 30. Maybe the hearing aids I have somehow lost their settings?
I really don’t want to contact my audiologist today as she was about as fed up with me as I was yesterday bombarding her with questions probably interfering with other stuff on her agenda.
Any ideas or information about the conflicts and is there something I can do now on my own at home to find out how they register now?
I probably shouldn’t have started this discussion today but waited until tomorrow as my TASK/ASSIGNMENT FOR THE DAY is to DECIDE which hearing aids I want my audiologist to order for me.
I hope that makes sense.