I bought this PHONAK MAX-15 hearing aid about 8 moths ago. I take care of hearing aid good. I am using another one for the past 8-9 years and it is still working. Does anybody else have this problem? I bought this in India. I live in USA.
Please see the email i send it to the person I bought this.
Dear Mr. Kannan
The hearing aid I bought from you is not working. There is no whislting sound and I gave it to our local phonak authorized dealer and they mail it to phonak service center and got it back after a week.
It worked very breifly just that day, and now again its not woking.
Occcasinally , there is a whisiting sound, but then it is getting worse now by making lots of breaking noice on the hearing aid. If I wear this continuously, then it start working for a breif moment , then it is having this breaking noice on the hearing aid, and then it is not working. The breaking noice from this hearing aid , is very bad and it is affecting my hearing very badly. Please advice on what I can do with this. It needs to be fixed..It is too frustrating. I was not expecting such a performance from this good company "Phonak".