#26

Restart your iPhone and then go back to the Accessibility options to pair. You should see the notification pop up to pair them once you click on your hearing aids. This has worked for me. Seems to be an iOS16 bug.

#27

Dusty, great idea with the other device, tried an iPad, no luck. I also read on the phonak site to quit all other apps but that didn’t help. I can delete all pairings on my phone but will have to look into deleting the pairings from the Aids. After deleting all pairings from the phone I got a brief connection but nothing since.

#28

Once you delete all the pairings, do a full hard Power down and boot on the Phone while the aids are sitting in the charger.

The biggest issue we run into is that some devices cannot seem to shift legacy Bluetooth/BLE pairings within each nominal connection. Eventually there’s too many to sift through and the connection just times out on the initial handshake.

2 Likes
#29

ToriNi, no luck with the pairing on the MFI devices.

#30

Um_bongo, partial success, the app shows the aids connected but the phones bluetooth pairing settings show one aid connected and the other not. If I tap the one not connected the other is disconnected. The third Phonak bluetooth connection has not appeared.

#31

Claimer101, your experience with the phone is very similar to mine. I got the new iPhone SE and there is a setting which routes calls directly to the aids. The phone rings and you say hello, no buttons to push, just talk. It is great in the car, no need to touch anything. You have to be diplomatic if you are in a conversation when the call comes in because the call proceeds unless you abort it. I can live with that. I haven’t enjoyed so much music in a long time. I find the sound very good. Because I have the frequency shift pop vocals are a bit odd with the lisping singers but classical and even opera seem very natural. After the initial set up I have had no connection problems. We’ll see how this goes.

1 Like
#32

A Costco fitter told me this is now available to most hearing aids if the wearer is using an iPhone. That’s terrific.

I don’t want auto-answer though. Surely there’s a way to change that setting. Or I just get used to declining the call to stop the ringing.

Looks like you’re very close to getting your connection problem resolved. Some very helpful folks on this forum!!

#33

This morning when I took my aids out of the charger I tried one last pairing before calling my audiologist and it made the connection! Practice makes perfect? Maybe the 20th try?

1 Like
#34

Phonak is not Made For iPhone so that won’t work.

You have to pair Phonak via Bluetooth section only.

1 Like
#35

Yeah it won’t work via Accessibility option if they are Phonaks. Didn’t read the OP properly!

1 Like
#36

Last week Phonak updated their app on iPhone and the connection worked first time flawlessly. What a relief. The connection which I had managed previously was ok for the phone calls but not connecting for music. Yesterday I got notice that an update was available for iPhone. Think I’ll pass on that one for a while!

#37

The update is a very minor security update I did it without even having any issue with my aids.

2 Likes
#38

Chuck is correct. Easy-peasy.

This update fixes two security vulnerabilities which could allow execution of code on your device without your permission or awareness.

WH

2 Likes
#39

report from another hearing aid. . all is well , iOs 16.1. bernafon

2 Likes
#40

I read an article today about that security fix update but the only notification on my iPhone is for iOS 16.1.2 and its description says nothing about security fixes, just new features. I only recently got an iPhone (to work with new hearing aids), so didn’t want to download this update and chance screwing up my hearing aid connection. But now I see the update I’ve been sent isn’t even the security patch. Would I only receive that notice if I’d installed 16.1.2 or how does this work with iPhone?

Thanks @cvkemp @WhiteHat and @andreanboea for letting us know the install was smooth. That’s what made me decide to download it, but then saw the notification I have is different.

#41

@cleimer101

Different parts of the world, get the updates at different times.

My iPhone still shows iOS 16.1.1 as being the latest but I’m in the UK.

2 Likes
#42

IOS 16.1.2 was released late yesterday in UK.

1 Like
#43

I upgraded to 16.1.2 just this morning. There are security patches in the update notification, but Apple never delineates what they are in the notice. No idea on how it will impact anyone’s HAs. My HAs are on the fritz. My BT master started restarting, and is being sent back to the mother ship. Maybe I’ll have them back in a week and a half.

WH

3 Likes
#44

Mine started giving me problems yesterday too–right one is periodically shutting down (becoming an ear plug) or its volume drops to barely audible (no volume change on the app or buttons). Anybody got ideas why other than everything I’ve tried already: cleaning receiver, moving mold around in my ear to make sure vent isn’t blocked, visually checking for loose wire; re-pairing the aids’ connection. Trying to keep from having to send them back to the shop, if possible. Although they’re so new I’m surprised this is happening. So anyway, not updating any iPhone stuff until this gets straightened out. One thing at a time! :slight_smile:

#45

Does it come back? Mine was resetting itself and coming back. But it would refuse bt streams. And being the bt master that made life difficult. It would drop tv connector or roger streams and I could hear with my bad ear, but not the good. Then it would pop back on. Watching it in the app, it would disconnect and go into connecting over and over.

WH