I brought my phonak brio 3’s from Costco’s back in 2018 for around $2500 or thereabouts I can’t remember the exact prices it was 3+ years ago. While they are just over 3 years old I’ve loved them so much the problem is despite being careful I’ve had to make several trips over the last few years due to the receiver wire giving out on each aid and now two trips where the hearing aid itself just stopped working.
After it randomly stopped working last week I went back today to see if it was a simple fix and was told it isn’t the wire itself this time and due to it’s warranty expiration date being over by 2 months i’d have to pay $130 to send it back to phonak for diagnostic. My husband made a valid point if it costs $130 each time is it worth just paying that upto 3 times a year or would it be more affordable to go with a newer pair and have a warranty again for 2-3 years?
While I do love the hearing aids themselves at the time I didn’t have any technological needs and a basic phone and at the time my fitter couldn’t get the tcoil programmed to work with the phone I had at the time despite being hearing aid compatable I’ve spent the past 3 years actively avoiding calls because I still mishear phone calls through the microphones on the hearing aids and loudspeaker while it works makes those calls in noisier environments a pain in the butt. I now have a TCL 10 UW I’m eyeballing the Kirkland signiture 10 rechargable for $1399 would it be a huge step down after using phonak brio 3? While I’d love to be able to Bluetooth calls and maybe listen to music without having to remove my hearing aids to use headphones it’s not something I’ve had to think about before. My budget is quite a bit smaller than when I got my phonaks and a family member has said that if need be they can help.
I’ve had oticons, phonaks and Phillips in the past as hearing aids and usually I get 5-8 years out of the BTE. The RICs were a new area for me I did toy with going back to BTE as I can maintain the tubing for moulds myself but I adored RICs because you can’t see the wires unless it’s pointed out.
Looking forward to anyone’s thoughts and thank you for reading