It is only as difficult as you make it, I was in the Navy and everything was hurry up and wait, that is everything to do with the government when it come with the government doing anything for you and me. But the government wants what we have to get to it yesterday.
I also, have learned this, different parts of the country the VA works at different speed, there was a time I thought it was due to population but that doesn’t always prove to be that way. It seems to depend on the mentality of the people in the area. While I was in Dallas everything took for ever to happen. I moved to Austin Texas and everything happened some what faster. But have now moved to Hot Springs Arkansas and while life seems to move slower here I have had so much faster service here. Where in Texas it could take 6 weeks to get new aids, here it has been 3 weeks or less. In Texas it took at least a month to get aids back from being repaired, here in Hot Springs it takes 10 days or less. Mailed out medication here takes about a week, in Texas it was 2 weeks. Getting appointments in Texas it was a month to a month and a half. Here about 2 weeks to a month. The only real difference was in Austin there was a wake in clinic for minor repairs and return for repairs. The clinic here doesn’t really have a walking clinic but we are still told to come in if we need hearing aids repaired, we just need to call a head. And here I am able to email my doctors, that wasn’t available to me on Texas mostly due to being in one of the departments with a number of doctors or nurse practitioners. Here I am assigned to my doctors or nurse practitioner.
I learned to know the system and to work that system for my own good.
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