How to play mono sound in both ears with ReSound LiNX Quattro

Hearing Aids
#1

I’ve been using my first pair of BTE HAs, the Resound Linx Quattro, for about 6 months now, and 90%++ of the time I couldn’t have been happier. As a musician, they have given me back the pleasure of listening to recorded music! I can even hear birdsong in the garden now!!
Very often I even forget I’m wearing them. On two occasions I have turned on the water in my shower before I remembered! (They’re still working - didn’t get wet!)

However, I’m struggling a bit with phone calls. The Bluetooth connection with my iPhone is 100% reliable for streaming f.ex. music, but when it comes to calls, I never know which ear I will get the sound in. This is bad because my right ear hearing is so much weaker than my left.
So when I get a call to my right ear from f.ex. a lousy handsfree in a car, I know I am in trouble, even with a moderate only hearing loss!

I have searched without finding any settings to let me f.ex. have mono sound in both ears - which I would prefer, or for all calls to be sent to my left ear.
According to my wife I suck at searching - at least in our house - so I could really need some help here.
If there are no direct settings, are there maybe any workarounds to fix my problem?

#2

I do not know the resound aids but I have MFI aids, and the only suggestions I would have would be to reboot the iPhone, if that doesn’t help then I would say to forget the aids reboot the iphone and then to pair the aids again. After that I do not really have any more suggestions

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#3

I have no experience with Bluetooth aids but I can change from stereo to mono on my iPhone. I much prefer mono as the sound is louder. I have an old iPhone as well.

#4

I have Resound Cala8 HAs and have had this problem only twice in three years. I agree with the advice you have received. Once I rebooted my iPhone and it worked. Another time was not so easy and I erased my Resound 3D app and downloaded it again. Before doing that I would suggest you “Forget this device” and pair them again. See if that helps.

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#5

Thanks for your replies.
The HAs are turned off every night while being recharged. Every morning I reconnect them to the phone by starting the app.
Today they worked fine. Mono telephone sound in the middle of my head :slight_smile:
I will try rebooting the iPhone the next time the problem arises.

#6

You don’t need any app on the iPhone for your LiNXs. While your iPhone is in standby or on and near you just turn your HAs on and a few seconds later you are connected.

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#7

what most people do not understand is that with MFI connected aids you really do not have to have an app. The iPhone/iPad/iPod control panel will allow you to change programs, and give you the battery level left.

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#8

I see this too. Not only MFI but Android also with the Phonak Marvel aids. No app is needed.

#9

I know, but I prefer using the app as it allows me easily to change between preset programs and my own variations of these - like I find the standard setup the audi has given me a slightly lacking in treble and the balance between the ears not quite perfect, so by starting the app I automatically change this.
My hearing may also change from day to day, depending on my physical condition. The app let me do the adjustments in an easy way.

#10

The audiologist never told me that, so I had to discover it myself.

#11

That’s what this forum is for :slight_smile: