This is such a wonderful forum! Hi everyone - so sorry this is long, but I’m new and confused!
I had my first audiology exam done at my ENT’s office in May 2013, and followed up with a second audiologist/ENT office in December as I was fighting the idea of hearing aids at 56. Both exams came out exactly the same. I didn’t know about Costco, so unfortunately I went to the second ENT and came out a little bruised and feeling as if I had been to a used car lot - LOL!
She talked me into $4,000 for the pair resound versa hearing aids, along with an additional $300.00 for the resound+ phone clip. However, whenever I had any questions, she was condescending and acted as if I was bothering her and like my questions were silly. I’m a paralegal during the day, and an organist and pianist part time, with (I believe) most of my hearing loss in the high frequencies.
Needless to say, the hearing aids were a bit of a shock (everything very loud). I fractured the base of my skull at two and have had hyper-acusis and tinnitus all my life, but this is the first time that I’ve been having trouble with hearing loss (specifically word recognition) and constantly sounding like an old woman going “ey . . . ey?” I’m not ready to go gently into this “good night!” Ha ha!
Anyway - I had a LOT of trouble adjusting despite 3-1/2 weeks of wearing the hearing aids constantly. Specifically - loud rushing roaring whenever I drove anywhere, despite the windows in the car being closed, and the recognizing speech in noise was far worse with the hearing aids than without. She just kept telling me it was my own fault; that I needed to retrain my brain. I do understand that concept and realize I’ll have to get used to irritating sounds if I want these to work (which I do), but my word recognition in a restaurant, church, mall is far worse with them. All the background noise is utterly horrible. In choir practice, our director was calling out hymn numbers and out of about 45 numbers called out, I started playing the wrong hymn 36 times! I never did that without them. Granted I might ask her to clarify, but this was just unbelievable. I was having feedback (loud screeching) with elevator bells, and my phone clip kept losing its connection all the time. Most of the time, the left ear would say not connected (despite new batteries, checking Bluetooth, etc.) and the left ear was always about 20% the volume of the right ear, despite them being at the same level in my iphone display/app. When I would stream music or a Netflix movie from my phone, the sound only streamed into the right ear (which drove me crazy) and that was when both ears showed as active and full volume in the display. Sound was tinny (and I know to expect that because I’m hearing higher frequencies than I’m used to?) but playing the piano was brutally horrible. She said I could only have two programs (regular) and she added “restaurant.”
When I told her all the problems, she told me it was in my head.and that there was no way the left ear was softer. I told her if I muted the mic in the right ear, with full volume up in the left, I couldn’t hear speech, the piano, the TV. She said “That’s not possible.” I’m like - really? So I got really frustrated, especially after realizing I could have bought basically the same hearing aids at Costco for $1799 for the pair, so I returned them yesterday. I’m going to be stuck with large restocking fee, and 30-60 days before I even get my refund, so it will be a while before I can go to Costco to get new ones, but there was no way I was paying $4,000 for them when I couldn’t even get her to adjust them.
So - Im sorry this is so long, but I really need help because it’s so much money for me. What do you all think about the hearing aids at Costco (specifically the Kirkland 5S Premier, and the other one? Any ideas for me??? I think the ones I got might have been fine if she had listened to me and helped me adjust them, but we weren’t a good fit (the audiologist and I) at all. She made me feel like a very old woman she didn’t want to be bothered with.
Can anyone give me some tips on where to go from here? My audiology results are in my signature (just a typical ski slope from what I’ve been told).
Thanks so much!