Picked up a pair of Audibel Via 1600s (used). They were advertised as Starkey Livio AI 1600s. They work, I can hear them working in my ears, seem to be charged up, but my starkey trulink programmer is not finding them.
The programer finds my old Livio and Halo 2’s just fine, so I assume it is working fine. Am I doing something wrong? Do I need a different programmer for Audibel Via AI’s?
EDIT for the next person reading this: It looks like I need the Starkey Multi-Brand software, instead of just the old starkey inspire I’ve been using. Sigh