I presently have Oticon Alta Pro ITC aids purchased in June 2013. I am considering new hearing aids for better performance in noise(restaurants) and speech recognition in general. I also sing in the choir so hearing tones as well as the conductor’s instructions are also factors to consider. My insurance requires that I go through HearUSA for a free hearing test and $500 toward hearing aid purchase.This post is about my experience and impression of HearUSA.
The actual test was fairly standard except the lowest frequency was 500Hz instead of 250 Hz. The audi then recommended the Signia Pure Primax 7 px for me and had me try on a pair of the RIC style. She said that the RIC would perform better in noise than the ITC which I preferred. The price for one aid was $4295. However they are having a two for one special until September that results in a price per pair of $4295. This special also applied to the Insio primax ITC style. Of course an ear impression would be required for the ITC version.
I then asked about $500 insurance allowance and was told that the price would remain at $4295. I may need to ping the insurance provider about this. I then specifically asked her about making adjustments to optimize performance in noise. Her response was something to the effect the performance in noise is always an issue but did not indicate she knew how to make adjustments to achieve the best performance in noise. Also she was not a hearing aid user which according to other posts might be another negative.
I asked if they carried other brands such as Resound, Rexton, and Oticon. She said they did not have an arraignment with Resound or Oticon and she preferred Signia over Rexton even though they are owned by the same parent company. It appears that this HearUSA location is a one brand shop.
In conclusion, I left feeling I would be better off dealing BuyHear or FactoryDirectHearing , both for price and service.