#1

Uk based. Just asked for my report and was told it’s £100 for a hard copy. Is this correct? They said they can send to a specialist.
How do I get around this? Can I request my information due to GDPR
Thanks in advance

#2

Which hearing outfit is it?
Could you not get a free hearing test from Specsavers or Boots hearing?
Your local hospital can do the hearing test, but I think you can only take a picture of the graph, no print I think! but you will need to go through your GP.

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#3

Small local chain. I have an NHS one which is great . Private Was slightly different so was interested in comparing and keeping for my records. Was just surprised as I was under the impression that I can have a copy as they are my results etc

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#4

Maybe @Um_bongo can give us some insight, but I am not surprised that they will charge, after all, they did spend time with you and use their equipment.
Are you planning on getting hearing aids from them?

#5

originally I called for a chat about nhs vs private. They said come in for a test… but they were trying to sell top of the range for something I don’t need with my loss etc. So I never gave impression that I was purchasing. Guess they shouldn’t offer free tests. With holding data doesn’t sound great

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#6

Take a picture of the screen when you’re there?
Is Costco available through NHS?

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#7

100% you can request a copy of your report. You can request this from your GP or next time you go to your NHS provider. This should be free of charge.

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#8

No we don’t have Costco here as such. Only as a supermarket for buying items in bulk.

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#9

Even a private company… Or do you mean get the NHS to request a copy?

#10

Contact your GP or NHS trust to obtain a copy. If you have gone private, they should provide a copy of your audiogram as part of the assessment fee. When I had an assessment done privately, they provided me with a report about my hearing loss, tests they had completed and my audiogram.

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#11

Thank you. I’ll ask them to send to my Dr’s

#12

You should be able to get this directly from them? Did you pay to have an assessment with them?

Edit: Reading above, I think it’s NHS? If so, yes, they should send to your GP if you provided the details or was referred to them by your GP so I would contact your GP if this is the case.

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#13

You can get it for a nominal processing fee - £10-20 under GDPR.

I’m not sure whether they indicated to you that this is how they worked when you went in. We menu price on the wall: £40 for a test, but don’t charge extra for a print-out. We also deduct that fee from a subsequent purchase, so the test is nominally ‘free’ if you go ahead.

We do get people wafting in saying ‘Specsavers do a free test’ etc, but if you’re sitting down with us and benefitting from our clinic and specialist time; you’re going to have to consider that there’s a cost.

So I guess ‘caveat emptor’ is the order of the day when you book/walk-in somewhere and expect to see a professional.

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#14

Thanks. I originally called for some advice. Manager was going to call. Never did, just had a call saying come in for a free test. Was never explained about the cost. Reception has told me a hard copy is £100.

#15

@Um_bongo Thank you

8iinse

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#16

Specsavers charged me £10 admin fee for a copy.

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#17

Never ever been charged for a hearing test, or indeed a copy of my “Audiogram”… I probably have been billed indirectly through? After a new test, I always ask for a copy, whether that’s the NHS, or my private A.uD at Boot’s, in fact my Private A.uD has got into the habit, of handing me both my previous & current Audiograms without prompting, for comparison purposes…I think, £100 for a copy, is a bit OTT, and I would be inclined to steer well clear of that A.uD, £40 from @Um_bongo seems fairly reasonable, for a no sale Audiogram… Cheers Kev :wink:

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#18

I have been to many independent and big name audiologists in UK and never been charged for a copy of my audiogram. Sometimes a copy, sometimes photographing screen. Were you just wanting an audiogram or something more comprehensive?

I am in process of getting a cochlear implant on NHS and been through 8 or 9 prepatory visits for tests and assessments over the past year. I have been sent a report after every visit.

#19

How extensive was the testing and how long did it take?
Here in NZ I got a free test about 10 years ago where the audiologist checked my hearing levels across a small range of frequencies while I sat in a chair next to him (no offer of a soundproof booth). This took about 15 minutes
Now when I go to my audiologist I get a frequency range test, a word recognition test, a words in noise test and some physical checks on my ears & eardrums. This costs the equivalent of GBP 85 and he sends me a copy of the results, including the audiogram, at no extra cost. This takes about 45 to 60 minutes.

#20

Wasn’t Leightons was it?