Yes, you should. I’ve been satisfied with Costco so far and I do recommend them. I’ve been able to compare them to two different ENT offices, and find that their hearing test is comparable from what I got from the ENTs. Sometimes people are afraid that Costco will just want to push hearing aids on them whether needed or not but that’s not been my experience. After my first hearing test at Costco, they found a gap between air and bone conductivity and said I’d have to see an ENT to get cleared for hearing aids, because an air bone gap may indicate a fixable condition. The ENT did a hearing test and ordered a CT scan and found nothing to fix. So I was cleared. I went back to Costco to do the usual “walk around the store with these hearing aids and see how it feels” test. I gave ample opportunity to the lady who was helping me to upsell me but she did not.
Regarding how you got your audiogram results, here’s my take…
As a matter of what I consider to be proper ethical conduct, I believe that the results of a hearing test is medical record about you, and as such, you are entitled to a copy, and you are entitled to get it without fuss. I’m not referring to any formal code of ethics here. I’m just saying this is how an ethical provider should conduct themselves, in my view.
As a matter of law, I’m sure the law entitles you to your audiogram. It falls under HIPPA. The law does allow for some fuss. The provider could charge you for the cost of producing the record, in theory. I’ve never encountered anyone who made a fuss. If I encountered a provider who refused to produce the record, I’d inform them that they’ll be at the receiving end of a complaint with the appropriate government agency and a negative review. It’s something I’ve done before. In one case, I received a very apologetic call after a bad review and the person who called me got the thing straightened out.