I know you think you got a “deal” by paying only $100 for the “repair” of your wife’s hearing aid.
But this is one of those cases which define foolishness.
The aid was NOT repaired, it was cleaned.
When you go to a reputable audiologist with a malfunctioning hearing aid they will troubleshoot the aid BEFORE sending it to the repair lab.
Clients come into my office ( I am an audiologist in So Cal ) every day with aids “not working”,like your wife’s aid.
At least 50% of the time the aid is fine, all it needs is a new filter or to be cleaned or a new tube. And that does not cost %100. In my office its anywhere from nothing ( if you’re a client of mine ) to $35 if you’re new to my office.
If the aid is truly defective and has to go to the factory it is more than $100,you’re right, then the $100 price is a bargain. But you don’t know what’s wrong until its inspected.
So you spent way more than you would have had you taken it to a private office,and you think you got a “deal”.
My advice is to bring the aid to a private office. Let them diagnose the problem and fix it as need be. Sometimes it will cost nothing, sometimes a few hundred dollars.
Oh and by the way, when I do have the factory repair and aid, I reprogram the aid to the client’s current hearing level, I check the ear canal for wax and remove the wax if necessary. And I have the client come in for a checkup just before the repair warranty expires to see if there is any other problem with the aid that we can have fixed under the warranty.
You received NONE of these services for your $100.