I recently had an e-mail exchange with the ReSound Smart 3D app support folks. As food for thought, here’s what I wrote and ReSound app support replied.
My initial suggestion: For rechargeable Quatro’s why not have a % charge notification for the Android pull-down notification area? Ideally, the notification could be triggered by a user set threshold, e.g., battery level drops to less than 30%. How about giving Quattro rechargeable users a bonus in the Smart 3D app rather than making them open it or keep it open.
ReSound App Support Reply: Thankyou for getting in contact and for your suggestion re battery levels- which I will pass on to the product team.
I’m not sure I understand your comments about a bonus? Or making them keep it open? Could you please explain a little more?
My Follow-Up Reply on Bonus for Rechargeable Quattro HA Users: What I meant about “bonus” is that one can read battery level for the rechargeable Quattro’s but not the disposable battery-powered Quattro’s because of the difference in voltage discharge curves between the two types of batteries (zinc-air voltage is ~flat and drops little until the battery is almost exhausted whereas Li-ion drops gradually and can be used to calibrate % charged).
The problem is that rechargeable Quattro users don’t easily get to cash in on this advantage of rechargeables. You have to have the Smart 3D app open and need to go to the Status tab in the app to read how you’re doing on charge. Although charge is being monitored, you get no warning beeps on any thresholds until you’re about to run out, same as for disposable battery powered Quattro’s.
Although it might be invidious for the disposable battery-powered Quattro owners, for the rechargeable Quattro’s, you could offer the ability to set a warning threshold on charge in the Smart 3D app (high or low thresholds) and send various notifications on battery charge status to the notification screen. That would REWARD Quattro rechargeable users by letting them take advantage of information available through the app without having to waste time going to the app and opening it. I’m speaking as an Android user, not an iOS user, and maybe iOS is more limited than Android in stuff notifications can tell you. For Android, there are various 3rd party battery charge and battery temperature monitoring apps that run all the time in the background, consume very little phone battery, and provide real-time information in the notification area on battery status.
I’m simply suggesting that ReSound incorporate the easy ability to access battery information for rechargeables via notifications into the Android and iOS phone apps (if desired and permitted by the user) rather than having to go into the Smart 3D app itself to find this information. I don’t know if the Quattro’s monitor their own internal temperature (like Android phone batteries can) but when you have a device like the rechargeable Quattro, this might be a good idea. I live in Texas. The summer heat here is currently around 107 deg F (41.7 deg C). That’s beyond the supposed temperature operating range of rechargeable Quattro’s. You might want to build temperature monitoring and notification warnings into rechargeable Quattro’s just so users can protect their expensive investment in rechargeable ReSound devices without inadvertently frying them in tropical or subtropical heat.
Thanks for considering my suggestions.