@Volusiano Last week I had my follow-up appointment at Costco, and I asked the fitter about the telecoil program. When she initially fit the aids, I asked her to install the telecoil mode with the microphones turned off. Instead, it turned out that she had installed the Telephone (M) mode, which I assume means the microphones were enabled and the telecoil was turned off! She switched it to Telephone (T), which should be telecoil only.
Unfortunately, when I got home I tested out the new telecoil mode, and now there is a loud, unchanging low-frequency hum whenever I switch into the mode that makes it unusable. The hum persists unchanged regardless of whether I’m using headphones or not. Any suggestions as to what might be causing the hum? Unfortunately, it seems clear that the Costco fitter has no idea how to set up the telecoil mode.
One other question: any idea what the difference is between Classroom (T) mode and Telephone (T) mode, and which would be better suited for use with headphones?