#20

No I’m just passing on information from an audiologist of nearly 40 years!!!

He’s more likely to be correct than a user like you! I realise you have a lot of info but come on, 40 years of experience!!

You’re the only one who’s not understanding this situation!!

#21

Honestly your so out of touch on so much regarding nothing you actually know about, you, with the experience of programming 1 or 2 sets of HAs in you life, Oticon at that! you’ve never used anything else, you have no “experience” at all to make any of the clams you do, your a "book reader "you can brick HAs with a Noahlink wireless (and you can brick a Noahlink wireless) and a HiPro for that matter, using any software from any HA manufacturer when you don’t do things right, honestly I just wish the mods here would just “ban you again” god only knows why they allowed you to come back!

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#22

Please answer the question! It’s a simple question.
How did the hearing aid get bricked?

Specifically, which version of Phonak Target and which wireless hearing aid programming programming device was in use when the hearing aid got bricked?

Let me guess; It was the latest version Target 8.0.3 and Phonak’s propriotary wireless hearing aid programming device (iCubeII), right? And, even though Target 8.0.3 has the ability to to use the “Reset to factory settings” it would not work to UN-BRICK the hearing aid.

The solution from Zebra’s learned Audi (or more likely as a result of the Audi’s convo with Phonak technical support) was to revert to Target 6.2 and use the “Reset to factory settings” tool from this older version to UN-BRICK the hearing aid.

Com’on, you can answer the simple question about how the hearing aid got bricked. No need to resort to name calling and Ban requests. Future events will flush this out anyway. So why not discuss it now?

#23

It’s already been discussed, and the solution, but as usual your not getting it, so now, who really cares/knows for sure what actually happened, but @Zebras got a good outcome to a very stressful situation,end of story.
“Quoted from someone else”
But you always seem to be putting contentious words in people’s mouths, as if you’re looking to entrap someone so you can engage?

A true Jekyll and Hyde character if I’ve ever met one, your right about one thing tho,I shouldn’t have called you names!

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#24

More obfuscation is not the solution. Hearing aids are getting bricked. Why?

Inquiring minds want to know.

#25

Solution? That’s not a solution. That’s a workaround. Will future Phonak Target versions fix the problem and not brick hearing aids. Or maybe remove iCubeII as a programming device?

#26

@Zebras
@tenkan
@pvc

let’s have coffee together. !!
:coffee:

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#27

:coffee: LUWAK is good! Let’s enjoy ourselves in Bali!

#28

I’m not drinking that! :wink:
c3

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#29

Oh wow,no wonder the coffee tasted so discussing when I was last there :nauseated_face:

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#30

Luwak is an Asian Civet cat. Due to internal enzymes, the taste of fermented coffee is bitter. We even have Elephant coffee in Thailand. Hope you guys come to Asia for holidays ( extra batteries) - Sun, Sand & Sea…HAPPY NEW YEAR!

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#31

This is exactly what the audiologist of nearly 40 years said.

:+1:

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#32

Forest for the trees, Detective. Forest for the trees.

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#33

Yes, you can try using Phonak 7.0.7 (like the airplane). Though, we don’t actually know which combination of (Target fitting software & iCubeII) is best for avoiding the bricking of your hearing aids. We only know which combination (Target 6.2 & iCubeII) was successful in performing a factory reset/A.K.A unbricking the hearing aids.

Phonak Target software download new
Phonak Target software download new
#34

My relatively new ( 2 yrs on the job) audiologist just Bricked my HA’s while upping the volume- they were working great until powered off - now they wont restart. Assuming this is the typical 8.x/iCube issue - can someone lead me to a 6.2 target … I’m pretty sure she won’t have one handy and would just love to circumvent her learning period by providing her with one as opposed to looking for a more experienced aud.

#35

@Craig_L

I don’t have the appropriate software anymore but trying to factory reset them also worked for me. Obviously doing it one at a time. This can be done via the software.

#36

Thanks - figured it might - just looking for the 6.2 target for her ( in advance) …Just checked with her - she doesn’t have a copy and doesn’t think her org will let her “downgrade” - she’ll ask the other Aud’s in her group but my guess is that won’t bear fruit - so it looks like It’s up to me to fix on my own, She suggested sending them to Phonak - but it;s doubtful phonak will work on them as they are older.

Anyway … still looking for 6.2 - if someone sees this and can provide a copy - much appreciated!

#37

Theres no “typical” issue with this, @Zebras had it happen but we’re not “exactly” sure what the cause was.

What models are you using?but regardless check your PM for the earlier version.

#38

thanks for your help so far…so here is my current story - Im using Hi Pro - with cables and Target 6.2 software - when I try to do a reset - it detects the correct model of hearing aid - however it doesn’t finish the reset - it always goes to “Reset not Sucessful” “Save to hearing aid was interrupted”

Any idea of where to go from here?

Thanks

#39

@Craig_L

I had to try a reset close to 40 times and it eventually worked. Quite annoying having to try so many times but it did work for me.

Do you need HA batteries with HiPro? If you do use batteries then brand new batteries will help.

:slight_smile:

1 Like