I know it’s too late now, but I encountered this brand for the first time this week.
My concern with them is that they have only recently started selling in America, they are a foreign import, and not from a mainstream company.
The one I saw a patient had them just a few months, and yet STILL bought new aids from Starkey because when they heard the difference, there was “no comparison” he told me.
The Hansaton Vento he had was ugly and bulky. The feedback suppression was worthless. And the only way to get the aid to sound right was to have a double flanged occluded ear bud, which was uncomfortable, caused occlusion, and yet there were still feedback issues on a loss for which that shouldn’t be an issue.
The only real claim to fame these aids had upon reading the web site, was that they could hit 12KHz, unlike most aids. However, research has shown that there is no real advantage in this for adults, this particular patient has lost 90dB at 8KHz, and although I didn’t measure it, I would suspect that at 12KHz he has lost even more, in which case I’d bet good money that the extra half octive of sound (just four white notes on a piano) provide no measurable benefit. Yet it does cause frequent and spontaneous feedback.
Upon reading the ‘technical highlights’ on their web site there are only three claims made. One is the aforementioned extended frequency range. The next is the feedback suppression, that was just about worthless in real life. And finally it brags about ‘melody beeps’ to let you know if it needs a new battery or service. Most quality aids these days provide those, and many even use voice signals if they need to tell you something. So an aid that can beep at you was nothing new 5 years ago!
Finally this same patient, who had worn these aids for six months said one had just broken down, which was his reason for deciding to buy new aids. The specialist had the aid over a week and it still hadn’t been fixed. Another issue with dealing with a relatively unknown foreign import.
So my first real life experience with this hearing aid system was incredibly negative. Now granted, the satisfied patients are not coming to see me. But still, if I were buying hearing aids, I’d worry about the service from such a newcomer versus the much larger, stable, and relatively established companies who can afford to invest more in research and development.
I think the patient I saw paid $2300 for the pair. So at least in hearing aids terms they were cheap. Of course if you are already shopping for a replacement six months later after one has already stopped working, that’s perhaps a case of buy cheap and buy twice. Not cheap in the long run.