Got New Oticon Alta2, can't connect to my streamer pro

I recently lost both of my Oticon Hearing Aids - dove into the med off the Amalfi coast, duh. Prior to leaving my hearing aids at the bottom of the Tyrrhenian sea, they connected just fine with my streamer pro. Just go my replacement Alta2’s. My streamer pairs fine with my iPhone, but it doesn’t connect with my hearing aids. I haven’t found any documentation on how to connect them.




The Streamer Pro has to be paired with the HAs by an audiologist.

I just talked with my hearing aid provider. It turns out that he has to do some magic with the serial number of the devices to get them to communicate. Dang, I was just there today picking up my new aids. :frowning: