I’ve been buying and programming my own hearing devices for a long time and recently got a pair of Oticon OPN S1-T 312 battery models and began using Genie 2 along with a Noahlink USB wireless.
Initially, no problems occurred and I was able to do an initial fitting successfully. But upon beginning to fine tune the devices, all of a sudden the program only recognizes two left ear devices!
Their firmware is old V7.0 and I’ll need to get some programming strips and cables to update them to version 8 with my Hi-Pro, no doubt, but has anyone else ever had this happen?
I wonder if updating their firmware might solve the failure to recognize the right hearing aid correctly?