Quite a spicy stew of speculation here. Since I just came back from my overdue visit to tweak my KS10s for the first time, here’s what the Costco fitter had to say.
Apparently the Costco/Phonak/Charging kerfuffle came up just as bids were being requested for the upcoming KS11. Things went downhill fast for the relationship, declining to the point where now it’s similar to a bitter divorce. ‘I found more of your stuff. It’s in a box on the porch. You can come and pick it up.’
It’s gotten better, but there is no way Costco will be starting any new ventures with Phonak anytime soon. The good news is that Phonak support through Costco for their Kirkland Signature branded products is continuing without a hitch.
Also, the KS10 has been, hands down, the most popular, most value per dollar solution they’ve had.
And the KS11 is still coming. My contact is guessing it will be from Rexton, maybe in a month or so.
Or not. Who the heck knows?