That’s OK, it’s your job to sell hearing aids. It’'s my job to get them for the least amount of money I can. I ask for a discount and usually ask again. Before it’s over I’ll have bought three different pairs from three different locations for three different prices. By the time it’s done I’ll have the information I should have had from the very beginning, the ability to compare products and service, and warranty and price. That’s what I need to make a decision. If that means I have to fork out that much cash and then return what’s not working out, then so be it. It’s your game, I’m just trying to play it the best I can.
what kind of information are you looking for that you can’t find on the manufacturers web site?
See what info you can find on Micro Tech Forza. The only info is posted by me on this forum after I bought them and only found with much effort. and it’s probably still not accurate. Doc Audio already corrected what the person selling them told me about channels. I think the info on number of programs is still incorrect also. That means they got the battery information right and they had to look that up.
Now how about information on the particular hardware used to achieve the features and benefits that are advertised. I can say my aids have “advanced audio design” but that’s not real info. How about speech-in-noise? Is that hardware? If so what hardware? Is i software? Is it a combination or is it software that was designed for already existing hardware. How does the Speech in noise of a Micro Tech Focus 40 compare that of a ReSound Forza? Is the hardware different? Did the same person design both software programs? Is it designed in house or over seas on contract?
The industry is in dire need of change. It’s technology and it needs to catch up with the way technology is being handled.
Please don’t take me wrong, I’ve learned more on this site by other users and by members who are concerned professionals then I’ve learned with a total of 5 appointments with 1 Audiologist, 1 HAS, A dispenser and a Costco person of qualifications unknown. You guys are great but the info on mfgrs sites is lacking substance. What audio chips are usedr? If you ask me what is in my computer, not only can I tell you about each part, I can give you the mfgr, repackager, date of mfgr, and the actual plant location of the facility used to make the part and in some cases where in the wafer the chip came from. That’s a little beyond saying High Speed Processor, it’s also beyond saying Intel i5 processor. That’s not a condemnation of the individual audiologists, it’s just an overall observation. There is a generation coming that will demand knowing this stuff. Especially before plunking down $5,000.00.