A few days ago I went back to Costco for follow-ups. I had a bunch of questions. Reading the manual, I noticed there were a ton of programs and features, but they had not been explained to me. So I went back and asked.
The manual talked about a music program. Yes, the lady confirmed the aids have that, but it was not activated. So she added it. I don’t know why they did not add it to begin with. I had already mentioned that music was an interest. It seems Costco is a bit inert. They will do stuff, but you have to be proactive and tell them what you want.
The music program disables the loudness ceiling and lets sounds of all volume through. That’s what she told me. Limiting the volume distorts the sound and that adversely affects the music. I tried the newly-enabled program and yes, the music program improves the quality of the music. So I have made a step forward.
I also asked about directional hearing, and about controlling my aids from my Android phone. I was surprised to hear that there is an Android app that will do that. It must be something recent. I told her that I would install the app, and never mind the other questions, since the app might solve them.
So I installed Smart Remote on my phone, and got it to pair with my aids. But it seems that all it does is change the volume (which I could do before with the aids), and change Bass/Treble, which is new but not a biggie. I thought it could set directional hearing. But maybe not. So far, I would say the Smart Remote is a dud.
As I said, Costco is a bit inert and short of words. Maybe I need to go back and ask them about directional hearing.