About three years ago I was fitted with Oticon OPN miniRITE and the audiologist was fantastic. He explained everything a first-timer would need to know, and on subsequent visits he created channels for different environments—noisy restaurant, music streaming, and a great white-noise generator (ocean sounds). Follow up visits were always congenial and productive.
Then I moved to a new city. My iPhone app said I needed to update the firmware. Searched and found a nearby location. The first new audiologist decided she didn’t have current software and the update would take several hours. After setting one after another appointments each of which she cancelled at the last minute, I went to another audiologist.
This one was more professional, but when updating the firmware wiped out the additional settings my original audiologist created. And after several trips has not successfully recreated them.
I have a technical background and am certain I could do an adequate job tuning these hearing aids myself but the proprietary software and equipment is a roadblock. I wouldn’t mind having an audiologist do it all for me, but have had bad luck finding one able to do the job.
Any success stories out there?
By the way, I’m in northwest San Antonio Texas.