Female voices distorted

I have profound hearing loss, 80% in one ear and 60% in the other. I have Phonak Nadia III SP with molds, and have been back 5 times and still find female voice distortion. Can’t listen to music at all, it sounds like everything is out of tune. Have worn them for 4 months and no matter what the audi does it’s always the same. It seems to me he just can’t admit I’ll never hear sounds the same again, if anybody knows anything that would help me, please tell me. $5,000 bucks and still not happy.:confused: