Fear of after pandemic face to face work

I have an NHS audiologist, they provided hearing aids for me. Transparent face masks would be great, but they’d need to meet the required spec. I will look into that. Great idea. thanks :slight_smile:

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If everyone is in a circle a centrally located microphone would possibly help you.
Maybe the NHS could help you with this.

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theclearmask.com sells FDA-cleared and CE-marked clear masks.

Also, is it possible for you to walk over to the patient who’s talking?

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I’ve just checked and there are clear face masks that are NHS approved :slight_smile:

Our therapy is done sitting. A central mic can transmit to my phonak aids I guess ?

I used to struggle a bit before the pandemic but seeing faces helped. Work will provide whatever assistance I need within reason, but is a case of not knowing what options there are.

I’ll ask re the clear face masks and google a mic system that works with my phonak aids. Even a little bit extra clarity would be great, if I turn my aids up to full I get feedback so need to avoid that. Thanks for the help and suggestions everyone, it’s really appreciated. I feel a bit embarrassed at struggling.

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This is the clear mask that is NHS approved :Transparent face mask approved for NHS use - Med-Tech Innovation

@markyB Would this be helpful?

Or this:

Or this:

Or this:

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I feel your pain. The last two years have been great for my working. Everyone I dealt with verbally was online and using a microphone. Now many are returning to the office, so you have a mix of all in person, or half in person and half on screen; both of which are very challenging.

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Access To Work, may provide some funding, please look at the videos @Baltazard kindly provided above, of different Phonak Assistive Listening Devices, although made for Phonak aids, these ALD’s can be adapted to work with most, but not all hearing aids… Good Luck @markyB, hopefully you will be able to find a suitable solution, which may involve more than one ALD, for the NHS to meet their reasonable adjustments legislation… Cheers Kev :wink:

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l have been to hospitals and doctor’s office and they don’t have the clear mask so an few of them have the face shield instead. l have to keep telling the medical staff to pls lower your mask so l can lip read.

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There is a strange paradox whereby those in the caring professions sometimes need a bit of persuasion to care for some…

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hugs. I hope having to to talk about the route back into the office includes space for you to discuss with them.

Thanks Kelevs55. The Roger table mic in the video from baltazard looks pretty helpful (actually, it looks amazing and is discrete enough not to un-nerve my patients). It’s a ton of cash but my head of service is supportive of me so I will discuss with them once the patients get back in the room. The access to work programme - do you know if there is a threshold of hearing loss that you need to meet before you qualify ? My end of 2020 audiogram is on my profile and as it shows, I’ve not got a massive loss. I have phonic aids and I think that’s the only brand my NHS trust use.

thanks for the help everyone, so appreciated.

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Any amount of hearing loss, qualifies.

Just be aware that Access to Work don’t fund 100% of what is recommended. My employer had to fund the first £1000 then 20% on top of that. My employer is the NHS.

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My wife has the Starkey remote mic, similar to the Roger mic. It works well. When I am cooking and don’t want to turn up the tv in the other room, I set my iPhone near the tv and use the Starkey app to function as the remote mic and that works well. In a clinical psych setting I suspect it would be easier to convince folks you are not recording them if the mic is branded by your HA company.

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Thanks Zebras, I work for the NHS too. The kind guidance from everyone has helped me find action and I have filled in an access to work application (was really easy) just now. Let’s see what they say. Will also ask my service lead if we can order the clear mouth masks for our service as it will help everyone having therapy (as well as us therapists). Not feeling so fearful, thank you everyone.

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I hope you can get the clear face masks.

I’m on some training at the moment and the trainer wasn’t allowed to wear a clear face mask for me but can wear my Phonak Roger System.

The system is weird but that might be because I’m in mental health.

EDIT - The A2W wait is around 12 weeks before you are accessed. I’m on a A2W FB group and some people have rang to ask for wait time, and they’ve said they are working through November applications now.

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Thanks zebras. I’m in mental health too. Will see how it goes.

Helps to know there’s the 3 month wait. Like all things I’m - it may be free to me, but the cost is my time :slight_smile: just glad to have the possibility. Sorry you didn’t get the chance to use the clear face masks.

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If the NHS is looking to you to guide them, his seems like an excellent opportunity for you to not only advocate for yourself, but for other hearing impaired employees. Surely there are audiologists/HA technicians within the NHS that could be consulted about the best equipment to help you? And hopefully they could cover the expense?

Don’t be surprised to find that some of your patients are also struggling with understanding and probably dreading these “face to face” group sessions as much as you are. I have had some incredibly difficult medical appointments during Covid, and the most ironic one was the time my masked ENT specialist had to resort to writing on a Post-It note that she was referring me for a cochlear implant!

All that said, it sounds to me like you are already a candidate for a CI, if you are that dependent on lip-reading. Your hearing problems are going to continue to be a challenge to you in your professional life as your hearing will no doubt continue to decline. Perhaps you are at the point that you need to discuss this with a specialist. Good luck.

With a mild to moderate loss, he won’t be suitable for a CI. Here in the UK, you literally have to be profound in most frequencies to qualify.

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@markyB

Altho the wait is long. Once you get assessed, you’ll be pleased that you waited. DWP have said they are allowing A2W more staff to bring the backlog down so the wait might be shorter. The staff got deployed to other areas because of Covid.

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