Sorry haven’t been by this site for a while, but have you considered lodging a complaint with CASLPO/CASLPA if the owner is an audiologist. Believe me, they never have to pay restocking, the sales reps will wipe it clean. If Ontario dumped the ADP $500,00 per hearing aid subsidy, it would help to make this industry more accountable, the $500 per ear covers the office expenses etc. It never gets clawed back.
Ontario (MOH) is slowly dumping Audiology and dispensing in a hospital setting, and leaving the consumer to the wolves. You could try Sunnybrook Hospital, Mount Sinai or Toronto General,Baycrest Hospital which still do dispensing within a clinical setting. They aren’t as concerned to appease their financial masters, and will give you an honest assessment. Canadian Hearing Society (CHS)is also an alternative.
Oh to add to my earlier posts, William Demant now has purchased Med RX, and Oticon’s purchasing of once independant dispenser’s (in Canada) continue’s. Connect Hearing (Unitron) has also been aggresively gobbling up independant dispensers, so the market is thinning for sure.