Hopefully someone will be able to answer this for me.
I have an ELI bluetooth for my BTE.
Since I have a terrible time understanding speech on the phone, I have enlisted the help of a captioning service. I do not have a land line, just an iphone.
The captioning does not work if I have the ELI hooked up to my aid.
The captions do not appear and the audio of the aid does not work.
If I use a regular headset, the captions and audio come thru fine. I have used two different captioning services and have the same problem.
I have talked with the captioning service and they do not have an answer.
Since you cannot buy the ELI anymore, I cannot get any help on that end either.
I was just wondering if anyone could answer this for me. I was truly hoping to be able to use both devices in order to understand phone conversations.
I have severe hearing loss in the left ear and profound hearing loss in the right ear.
I do not wear an aid in the right ear. I could never seem to get a aid where it could be adjusted comfortably for me in the right ear, so I just gave up wearing one on that side.
I do not have my hearing results at hand so I couldn’t list the freq.'s.