I can tell you from personal experience how sensitive my eBay seller is to feedback. His feedback is perfect. However, he told me how upset he got when he got a negative feedback. The reason he got it was because of pandemic shipping times elongated the time it took for the customer to get their accessory. The customer never contacted him never communicated with him just left a negative comment. So, what happened was the buyer agreed to remove it and was also given a full refund. So sometimes, buyers will leverage negative comments to take advantage of sellers. That really stinks. I can tell you, for my part? The seller that I do business with is amazing and pristine in his dealings.
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