This is the piece that I was referencing suggesting that only HIPRO 2 might be supported in the future: HI-PRO
HI-PRO is a programming device that meets industry standards and can be used to fit all hearing instruments.
HI-PRO exists in three versions. HI-PRO 2 is the newest and fastest.
In order to get the most out of your wired fittings and firmware updates, we strongly recommend using HI-PRO 2.As Oticon’s products become increasingly advanced, the amount of data that needs to be transferred between the hearing instruments and the fitting software grows. For this reason, you may experience slow programming and update times with the older HI-PRO Serial/USB devices.
We therefore strongly recommend to find a replacement for the HI-PRO Serial/USB devices in the near future if you use it currently. Genie 2 will continue to support these devices for now but we are considering whether to stop support for them long-term, as they are several times slower than the recommended devices.
The best replacement programming interface for wired fittings and firmware upgrades is HI-PRO 2, with which you will see a marked improvement in fitting and firmware upgrade speed. Please contact your sales representative if you’d like more information.
Programming device |
Connection to computer |
Connection to adaptors or hearing instruments |
Adaptors |
HI-PRO classic |
COM cable |
Oticon cable #3
|
Depends on [instrument style](Cables and adaptors.htm) |
HI-PRO (USB) |
|
|
|
HI-PRO 2 |
USB cable |
Oticon cable #3
|
Depends on [instrument style](Cables and adaptors.htm) |
How to connect hearing instruments with HI-PRO
- Connect HI-PRO to your computer. The table above shows which cables to use.
- If you use HI-PRO classic, the HI-PRO must be detected in Preferences: In the Preferences menu, click Edit Preferences . In the Programming Device dialog box, click Detect . When the programming device is detected, click Select .
- Connect HI-PRO to the hearing instruments. The table above shows which cables and adaptors to use.
- Return to Genie 2 to connect the instruments:
- To connect instruments for the first time in the current session, click Detect on the left side of the toolbar. If you have connected instruments previously in the same session, click Connect . The name on the button changes automatically.
- The Detect dialog box opens. Click Detect and then Connect .
- Settings are saved automatically in the instruments while they are connected.
See Troubleshooting