If you would do a AudiogramDirect, you would see the hearing thresholds for your ears.
If they are really off, than you know that either the hardware is faulty or wrongly configured. If they are a little off, then you should be hearing allright after accepting the AudiogramDirect as your base for calculating the gain values.
Sorry, missed that part. Yes, I agree with @GrayGhost: Sounds like you exchanged left and right. There is a check-the-receiver-button, though. So you can easily verify that.
One of my audiologist explained to me, that normally a client wouldn’t be sitting next to them pointing at things on the screen. Normally, the left and right would seem good to an audiologist. 