DIY Help - costco Resound Vida and Airlink Noahlink wireless Smartfit help

I have purchased a Noahlink wireless adapter, I downloaded smartfit. but I can’t get into the program past the set up a new patient screen. how do i get into smartfit to try and get to where i can self program my resound Vida aids from costco?

Can you post a screen shot and describe what it is doing, or why it is stopped at that screen. What happens when you set up a new patient?

I can click new patient, i’ll add some info, but it doesn’t let me start a new session, eventually it gets back to this screen

its like it’s missing some buttons…

Have you checked for updates?

Did you ever find your solution to this?

The solution I think is you cannot program ReSound from Costco, at least this is what happened with all previous ReSound models sold by Costco.

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It is my understanding that all the Resound models sold by Costco are locked by Resound.

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