I am just about to return my Phonak Naidas Q90 RIC to my VA audiologist. I got them mainly because of excessive perspiration problems and they are more water resistant than most. However, on the music setting at live classical music concerts I hear a shh-ing sound along with the usual sounds of massed strings, distortion with some other instruments, a graininess in general, and so on. The HAs have been adjusted 3 times, the last with the intervention of a Phonak tech by phone. Among other adjustments along the way (including some suggestions made here), sound recover and whistle block were turned off, etc. I spoke with the rep to explain what was wrong and she spoke with and conveyed her suggestions to my audiologist. But the problem continues. I have less than a month to go to return them. The audiologist is less familiar with Oticon and Starkey (the Halos) but suggested I might try one of them. It seems that fewer people here have experience with live music and more with streaming and while I use that too, I really would like to know any experiences with live music. It’s a major part of my life and important to me. I have worn HAs for some 30 years but this problem with live music is a first for me and frustrating. Otherwise the Phonaks feel better and work better with speech, etc. than my previous HAs. But it looks like they will go back. Any reactions, suggestions?
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