I have been wearing Resound from COSTCO which are at least four years old, the one in my good ear is no longer working well . Because of the age and condition, and all of the new technology that has appeared since mine were purchased, I decided it was time to replace them. I went to COSTCO with the intent of purchasing the Kirkland Signature advertised for $1599, however the HA tech suggested I purchase the new Resound Vida, for an extra $1k+, which is supposedly newer technology and a better choice than the Kirklands. I followed her recommendation, although suspicious about why the up sell? They don’t work on commission, but I really wonder what advantage the extra thousand was going to do for me?
When they arrived, the HA specialist was unable to REM adjust because I had wax in one ear, so I wore them for two weeks, in the mean time went to the Dr to have my ear cleaned. During that delay, I was not thrilled with the new Vida’s, but hoped for improvement when the REM was completed.
The REM was done almost two weeks ago, and I still can’t hear very well, it’s impossible to watch TV without the closed captions, when wife talks to me from across the room I can’t understand her. The sound seems to be loud enough, but words are not clear enough to understand, you might say muffled.
Finally last night when the low battery signal sounded, I decided to go back to my old aids to compare, so I popped in some batteries and inserted my worn out oldies, and WOW, life was good again. I could hear as well with those old dogs as with the new ones, even in the condition they are in.
With the new Vida aids, talking on the phone was uncomfortable, and I couldn’t hear well, I tried moving the phone around and nothing helped, it was so bad I even tried taking the HA out to finish the conversation. I told the HA specialist about that and she said I should hold the phone over the behind the ear piece, that is where the mic is located. I since have tried that to no avail, still hard to hear on the phone.
I just finished a phone call with the old aids and after I hung up the phone, I realized that I had no trouble hearing and not at all uncomfortable, far better than the new Vidas…!
My plan now is to alternate the new and the old for a while to see what happens, but I’m totally discouraged, not knowing if it’s me or my fitter. I’m seriously considering sending my old HAs in for replacement for a small fraction of the cost of the new aids. They are just OK, not great, but better than the new high dollar ones… I don’t mind spending the money if I got results, but I would be going backwards to spend thousands on the new ones. I’m not sure what to try next.