My father just got new hearing aids at the VA. Since the shutdown, it was a chore. We got Phonak Marvel. I asked for a plastic custom mold, no RIC, no whistles and bells, just pure vanilla. They were ordered and shipped to us and we were to get it going via video. Didn’t work out. Waited months more and had to go back. Got them, great, went home. After wearing them all afternoon, he took them out by the evening and put them on the next day but they no longer worked.
Mailed them back, the audi played with them for a while and got it going and shipped it back. Got them today, they don’t work. My father is really upset. She tried to convince me to give Phonak a try (I wear Widex). Never will after this. Anyone know why Widex cut the VA? Should my Dad just spring for Costco? It’s a PIA to drive so far for the disappointment they’ve been so far.