As a salesperson (or clerk) in a retail environment I ask that you do not just resort to online shopping. Two main reasons for this… 1- You should have the freedom to look at/try out/try on the things you want to purchase and browse freely, and 2- many associates truly enjoy helping people find what they need and would be out of work if everyone just went to Amazon. My family relies on me to make a paycheck and I can not do that if people buy everything online Already many of the ‘millennial’ crowd mostly buys online to avoid human interaction. Brick and mortar stores are something that I want to keep around, I like seeing most things before I buy them and there is no way I can buy pants or shoes without trying them on!
I have never had a problem letting a store associate know that I’m HOH, and ask them to repeat themselves. On the other end of it, as a salesperson I try to accommodate everyone and make their experience as easy and pleasant as possible so if a customer has hearing problems I take care to enunciate and face them. I even have many Deaf customers come back to see me because I make an effort to communicate well with them.
I do have an issue with drive-through speakers, though, so will always go into the fast food restaurant instead of the window so I can see the person speak.