Counterfeit Hearing Aids


Call Phonak in and ask them if they will honor a warranty on aids purchased in Canada.
They won’t.
And the serial numbers will not show up in their computer.

They MIGHT make an exceptions if the patient has a copy of the sales agreement showing where and from whom the aids were purchased.

Phonak’s phone number,…1800-777-7333


I can confirm that the serial numbers won’t show up.

I bought my first set of Naidas in 2011 from and the serial numbers didn’t work when ringing Phonak UK.