ConnexxAir don not detect Silk nx

[r.snapir]

• “You do need batteries inserted”
  Why ?? with the flex inserted, there is no battery

• Do you have a client selected, or no?
  yes

• do you use the Detect feature first?
  yes

[r.snapir]

my installation

[pvc]

@r.snapir

“You do need batteries inserted”
Why ?? with the flex inserted, there is no battery

You need the battery for power. Look at the first of two arrows;

1. First Arrow - Insert Battery
2. Second Arrow - Close battery Door
   
   

You will then need to open the battery door slightly to give space to slide the flex strip in and then close the battery door again.

[pvc]

Also; Bad things can happen if you use old batteries, especially during high battery drain when doing a Firmware upgrade.

[r.snapir]

no there is a pill at the end of the flex.
Silk nx is operating … but Conneixx do not detect it !

[pvc]

That is not a Flex Strip!! That is a programming Adapter/programming Pill. You need to differentiate between the two and you need to get a pair of Flex Strips, not programming Pills. I don’t know how else to explain the dumbass webpage at Hearing Club. How about if I say only click something pointed to by the green arrows;

[pvc]

This is a pair of Flex Strips;

[r.snapir]

OK I have understood Thank you very much
I order a new cable now !

[r.snapir]

someone could lend me the right cable

it’s ok now

Thank you very much

[zaping18]

This thread helped me, Thank you all!
and Thanks for hearingtracker.com