ConnexxAir don not detect Silk nx

  • “You do need batteries inserted”
    Why ?? with the flex inserted, there is no battery

  • Do you have a client selected, or no?
    yes

  • do you use the Detect feature first?
    yes


my installation

You need the battery for power. Look at the first of two arrows;

  1. First Arrow - Insert Battery
  2. Second Arrow - Close battery Door
    Capture

You will then need to open the battery door slightly to give space to slide the flex strip in and then close the battery door again.

Also; Bad things can happen if you use old batteries, especially during high battery drain when doing a Firmware upgrade.


no there is a pill at the end of the flex.
Silk nx is operating … but Conneixx do not detect it !

That is not a Flex Strip!! That is a programming Adapter/programming Pill. You need to differentiate between the two and you need to get a pair of Flex Strips, not programming Pills. I don’t know how else to explain the dumbass webpage at Hearing Club. How about if I say only click something pointed to by the green arrows;

This is a pair of Flex Strips;

OK I have understood :smiley: Thank you very much
I order a new cable now !:wink:

someone could lend me the right cable

it’s ok now :+1:

Thank you very much

This thread helped me, Thank you all!
and Thanks for hearingtracker.com